• [Pub.67WlM] Download :

    Great Customer Service on the Telephone (Worksmart Series) PDF




    by Kristin Anderson : Great Customer Service on the Telephone (Worksmart Series)

    ISBN : #081447795X | Date : 1992-11-26

    Description :

    PDF-77712 | First impressions are often lasting impressions. How customers are treated on the phone can quickly turn them into either an ex-customer or a customer for life. This thorough, quick-reading guide shows anyone who uses the phone — from salesperson to manager to secretary — how to treat it as a service tool that directly impacts on company profits. Readers will be able to double their effectivenes… Great Customer Service on the Telephone (Worksmart Series)


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    [Pub.38qFn] Great Customer Service on the Telephone (Worksmart Series) PDF | by Kristin Anderson


    Great Customer Service on the Telephone (Worksmart Series) by by Kristin Anderson

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